Frequently Asked Questions

What is your production time?

Once we receive an order, we will send a proof (if necessary) within 24-48 hours. Once approved, our production time ranges from 3-5 business days for some products and 1-2 weeks for others. Please check the individual item production time for exact production times. 

What is your shipping time?

We ship the majority of our items USPS priority mail, 2-3 days.

I have a design of my own. Can you put it on a sign?

Absolutely! We are happy to work with you to make a custom sign with your design. You can either send us your artwork, or we can help design something for you.

I have an idea for a design, but I don't have the artwork. Can you help?

Yes! All of our graphics are done in-house, so we can work up the perfect design for you.

Is there an additional charge for help with graphics?

No. All of our graphic work is included in the product price.

Is there an additional charge for personalization?

No. Personalization is included in the product price.

I want a bigger sign than what you have listed. Can you customize a different size for me?

We are happy to work with you on a bigger size. Contact us with your request, and we will go from there!

Do you have any kind of warranty?

If something happens to your sign within the first 30 d

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© 2018 by Illuminated Dreamz.